FAQ
What types of products does Hypedshops offer?
Hypedshops specializes in a curated selection of innovative smart devices, with a focus on products like the 116Plus Smart Watch. These devices are designed to enhance daily life through real-time health monitoring and smart notifications, catering to fitness enthusiasts and busy professionals alike.
How can I ensure the smart devices I purchase are suitable for my needs?
To determine the suitability of our smart devices, consider your specific health and fitness goals. For instance, the 116Plus Smart Watch offers features such as heart rate monitoring, step tracking, and notifications, which can help you stay connected and achieve your wellness objectives. It is advisable to review the product specifications and features to align them with your personal requirements.
What is the return policy for products purchased from Hypedshops?
Hypedshops has a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required for processing returns.
How long does it take to process a refund after returning a product?
Once a return is received and inspected, customers will be notified regarding the approval of the refund. If approved, the refund will be processed to the original payment method within 10 business days. However, it may take additional time for banks or credit card companies to post the refund to the customer's account.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, returns for sale items or gift cards are not accepted. If you have questions about a specific item, please contact us for clarification.
What should I do if my item arrives damaged or defective?
If your order arrives damaged or defective, it is important to inspect the item immediately and contact us as soon as possible. We will evaluate the issue and work towards a resolution to ensure customer satisfaction.
Can I exchange an item for a different product?
The most efficient way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the desired item. This process ensures that you receive the correct product without delay.
Do you ship internationally?
Hypedshops is committed to providing access to our products globally. We offer international shipping options, allowing customers from various regions to benefit from our innovative smart devices. Please check the shipping options at checkout for specific details regarding your location.